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We will gladly make an exchange or credit your credit card account less delivery costs for any items you are not completely happy with. Returns and exchanges on items purchased directly from Mama Love may be made by calling us on
0800 MAMA LOVE (0800 626 256) or +649 828 2620 or emailing us at customerservice@mamalove.co.nz to inform us of the return and to ensure a quick refund.
Please return the unwanted items to Mama Love within 14 days of the delivery date unworn and in perfect condition. Returned items received after this date will not entitle you to a refund. Please deliver items prepaid with the package securely wrapped and clearly labelled to:
Mama Love
24 Dusky Crescent
Aotea
Wellington 5024
New Zealand
Please note, all sale items maybe refunded or exchanged, except where they are listed as FINAL SALE which will not be exchanged or refunded.
Mama Love does not refund initial delivery charges or delivery charges for any returns or exchanges. Mama Love is not responsible for damages that occur during care of the item, such as dry cleaning, washing, drying or ironing.
Mama Love is not responsible for the fit of an item beyond the 14-day return policy.
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